Brian has a keen mind for the business of building homes and has a very good memory. When we brought issues to him, he made us feel comfortable that they would be addressed. Even after our final walk through, Brian commented on that if we had other issues, that we would be taken care of. I really appreciated the flexibility of knowing that we would not be left out in the cold once we signed our paperwork.

Both Todd and Brian have helped make the experience a positive one and knowing that we can contact you in regards to any specific issues we find, as we are moving in, is a great relief.

Todd has been a pleasure to work with throughout the entire process. Both my Wife and myself are first time home buyers. I believe we had more questions and concerns than what would typically be expected. Todd fielded our questions and concerns and basically held our hands throughout the entire process. He never once showed any frustration at our "ignorance" at what it actually takes to build a home.

J Patrick Homes are very beautiful homes and the construction seems of the highest quality, but that is not what made our final decision to buy J Patrick. The final decision was based on the superb service and friendliness that we received specifically from Todd Grady.

If we had questions or concerns throughout the process, Todd immediately took the initiative to get us answers. He did not wait around and sit on our questions and concerns, he immediately set out to get us answers. In today's world and amid growing frustrations with the economy and the seemingly decline of customer service across all industries, Todd is a shining example of what consumer's should rightly expect as the highest level of customer care and service.

I just wanted to send you an email letting you know how impressed I am with the manner in which you keep your new home construction sites. I wish that every builder would be as aggressive as you are in keeping all the trash contained, keeping the streets clean, the lots and job sites clean, adhering to the SWPPP program by keeping your reinforced filter fabric fence up and maintained throughout the process of construction of new homes. Thanks for a job well done!

For some time we’ve wanted to write to thank you for the beautiful home you built for us, but we’ve been enjoying our new home so much that we’ve procrastinated.

The entire process of building a home with you has been a pleasure. From your friendly, open and professional demeanor to the excellent attention to detail, we have felt that the process and our home were in capable hands.

This was especially crucial, as when we began building we were still living out of state. Louise, you went completely above and beyond what we could’ve expected of you by sending pictures of the progress and keeping us informed. We also truly appreciate your availability and graciousness at answering our “new to Texas” questions.

I would like to tell you about the wonderful experience that my wife and I have had buying one of your homes in Summerwood. We chose the Biltmore design and Todd Grady was our salesman. From the very beginning, Todd was very knowledgeable and helpful. We were really impressed at his level of knowledge regarding the building of our home and we consulted with him regularly.

Buying a home can be very stressful and overwhelming, but Todd was always right on top of our every concern and was quick with a response to our questions. He responded to hundreds of text messages and emails in a timely manner, even on his days off. He was invaluable to us for the countless choices we had to make, and for some of them we relied solely on his opinion. Being in a customer service industry myself, I can say what a pleasure it is to work with someone so dedicated to quality service.

Once construction began, we worked extensively with Danny Austin. We found him to be no less knowledgeable and helpful. The construction of our home proceeded steadily and orderly thanks to Danny’s oversight. He was there to make sure the quality of the home was up to standard. In the end he worked tirelessly to get us into our home on our scheduled closing date. Following closing he has been very helpful as we settle into our new home.

We really enjoyed the whole buying experience at J. Patrick Homes. We are so happy with the quality of our home. We hired a private inspector and he was equally impressed with the workmanship and quality of the home. We love our new J. Patrick home and would definitely recommend J. Patrick to a friend.

Thank you Todd Grady, Danny Austin and the countless people behind the scenes at J. Patrick Homes.